Ordering & Return Policy
Welcome to Safari Souvenir Shop by Karen Blixen Coffee Garden
By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before placing any orders.
1. General Information
This website is operated by Safari Souvenir Shop by Karen Blixen Coffee Garden. These terms apply to all users, including visitors, customers, and others who wish to access or use the service.
2. Products
Our souvenir products are offered as described and are subject to availability. While we strive for accuracy in our product descriptions and images, there may be slight variations in color or design due to different monitor settings, lighting conditions, or other factors.
3. Pricing & Payment
All prices are listed in USD (unless otherwise specified) and are exclusive of any applicable taxes or shipping charges. Payment for orders is due at the time of purchase. We accept all major credit cards and payments via DPO Payment Gateway. Payments are processed securely.
4. Ordering
Ordering with us is simple, secure, and efficient. To place an order, choose the product you wish to purchase, select your desired color and quantity, then proceed to the shopping cart. You’ll be asked to provide your name and delivery address before completing the checkout. Payments can be processed securely through DPO or by using major credit cards. Our prices are listed in USD, and if you’re purchasing from outside the U.S., your bank will automatically convert the price into your local currency.
5. Shipping
We ship worldwide from our location in Karen Blixen Coffee Garden & Cottages. Shipping fees are calculated at checkout based on your delivery address. Orders are processed within 2 business days, and delivery times vary depending on your location. Please note that international customers are responsible for any import duties or taxes applied by their country’s customs.
6. Returns & Exchanges
We want you to love your purchase! If for any reason you’re not satisfied, we offer returns or exchanges within 7 days of receiving your order. Items must be unused, in their original packaging, and in the same condition as when they were sent. Customers are responsible for return shipping costs. Please contact us via email to initiate the return process.
7. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of receiving your order with a photo of the item and the packaging. We will assist you in arranging a replacement or refund.
8. Privacy Policy
We respect your privacy and are committed to protecting your personal information. We will not sell, share, or rent your personal information to third parties without your consent, except as necessary to process your order. For more details, please refer to our Privacy Policy.
9. Limitation of Liability
Safari Souvenir Shop by Karen Blixen Coffee Garden is not liable for any indirect, incidental, or consequential damages arising from your use of this website or our products. Our liability is limited to the amount you paid for the product.
10. Intellectual Property
All content, including images, logos, product names, and descriptions, on this website is the intellectual property of [Safari Souvenir Shop by Karen Blixen Coffee Garden] and is protected by copyright and trademark laws. You may not use any content from this site without prior written consent.
11. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date. Please check this page regularly for updates.
12. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please feel free to contact us at: info@karenblixengroup.com